Privacy policy

1. Introduction

Velcaryn LLP ("Velcaryn", "we", "us", or "our") operates the website https://velcaryn.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the UK GDPR, the California Consumer Privacy Act (CCPA), India's Digital Personal Data Protection Act 2023 (DPDPA), and all other applicable international data protection laws.

2. Data Controller

Velcaryn LLP
25, Sreepuram, Tirunelveli – 627001
Tamil Nadu, India
Email: info@velcaryn.com
Phone: +91 99447 88655

For GDPR-related enquiries, you may contact us at: info@velcaryn.com

3. Information We Collect

3.1 Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and analytics tools including:

• IP address (anonymised where required by law)
• Browser type and version
• Operating system
• Referring URLs
• Pages visited and time spent on each page
• Device type (desktop, mobile, tablet)
• Geographic location (country and city level only)
• Date and time of visit

3.2 Google Analytics

We use Google Analytics (a free-tier service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to understand how visitors interact with our Site. Google Analytics collects data via cookies and sends it to Google servers, which may be located in the United States or other countries.

Google Analytics data collected includes:

• Session and interaction data
• Traffic source information
• Device and browser information
• Approximate geographic location

Google acts as a data processor on our behalf. For more information on how Google handles data, please visit: https://policies.google.com/privacy

We have enabled IP anonymisation in Google Analytics, which means your IP address is truncated before being stored by Google.

3.3 Information You Provide Voluntarily

If you contact us via email, phone, or contact forms on our Site, we may collect:

• Your name
• Email address
• Phone number
• Company name
• The content of your message

4. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases:

• Consent: For analytics cookies and non-essential tracking (Article 6(1)(a) GDPR). You may withdraw consent at any time.
• Legitimate Interests: For understanding how our Site is used to improve it, where your interests do not override ours (Article 6(1)(f) GDPR).
• Contract Performance: When you make an enquiry or engage with us for business purposes (Article 6(1)(b) GDPR).
• Legal Obligation: Where we are required to retain data by applicable law (Article 6(1)(c) GDPR).

5. Cookies

We use the following categories of cookies on our Site:

5.1 Strictly Necessary Cookies

These cookies are required for the Site to function and cannot be switched off. They do not store personally identifiable information.

5.2 Analytics Cookies

These cookies, set by Google Analytics, help us understand how visitors use our Site. They collect information in an aggregated, anonymised form. These cookies are only placed with your consent.

You can opt out of Google Analytics tracking at any time by visiting: https://tools.google.com/dlpage/gaoptout

5.3 Managing Cookies

You can control and manage cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. For more information on managing cookies, visit: www.allaboutcookies.org

6. How We Use Your Information

We use the information we collect to:

• Analyse website traffic and user behaviour to improve our Site
• Respond to your enquiries and business communications
• Send information about our products and services where you have requested it
• Comply with our legal obligations
• Protect the security and integrity of our Site
• Improve our marketing and business development efforts

We do not sell, trade, or rent your personal information to any third party.

7. Data Sharing and Disclosure

We may share your information with:

• Google LLC: For analytics processing as described in Section 3.2
• Professional Advisors: Lawyers, accountants, or auditors where necessary for legal or compliance purposes
• Government and Regulatory Authorities: Where required by law or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

We do not share your personal data with any other third parties for marketing or commercial purposes.

8. International Data Transfers

Our Site is operated from India. If you are visiting from the European Economic Area, United Kingdom, or other regions with data protection laws, please be aware that your information may be transferred to and processed in India or the United States (via Google Analytics).

For transfers to countries without an adequacy decision from the European Commission, we rely on Standard Contractual Clauses (SCCs) as approved by the European Commission. Google's international data transfer mechanisms are available at: https://business.safety.google/gdprcontrollerterms/

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Google Analytics data: 14 months (as configured in our Google Analytics account)
• Business enquiry correspondence: Up to 3 years from last contact
• Legal and contractual records: As required by applicable law (typically 7 years in India)

10. Your Rights

10.1 Rights Under GDPR (EEA, UK, Switzerland)

If you are located in the EEA, UK, or Switzerland, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restriction of Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for cookie-based analytics at any time
• Right to Lodge a Complaint: You have the right to lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at: info@velcaryn.com

10.2 Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (Note: we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at: info@velcaryn.com

10.3 Rights Under India's DPDPA 2023

If you are an Indian resident, you have the right to:

• Access information about your personal data being processed
• Correction and erasure of your personal data
• Grievance redressal in relation to your personal data
• Nominate another individual to exercise your rights on your behalf

To exercise your rights under DPDPA, contact our Data Fiduciary representative at: info@velcaryn.com

10.4 Other International Rights

Depending on your country of residence, you may have additional rights under local law. We will respond to all legitimate requests within 30 days.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Restricted access to personal data within our organisation
• Regular review of our data collection and storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

12. Children's Privacy

Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at info@velcaryn.com and we will delete it promptly.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will update the "Last Updated" date at the top of this page when changes are made. We encourage you to review this page periodically.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

Velcaryn LLP
25, Sreepuram, Tirunelveli – 627001
Tamil Nadu, India
Email: info@velcaryn.com
Phone: +91 99447 88655
Website: https://velcaryn.com

For GDPR-specific enquiries or to exercise your EU/UK data subject rights, please mark your communication: "Data Privacy Request"

16. Supervisory Authority

If you are located in the European Union and believe we have not handled your data in accordance with the GDPR, you have the right to lodge a complaint with your local supervisory authority. A list of EU supervisory authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

For UK residents, the relevant authority is the Information Commissioner's Office (ICO): https://ico.org.uk